AnsweredAssumed Answered

Trial Code working for ArcMap but strangely not for tools

Question asked by maxhirn82 on Jul 11, 2015
Latest reply on Jul 11, 2015 by rastrauch

Dear All,


I am experiencing a strange problem with my trial authorization code. Perhaps someone has gone through the same and knows how to resolve this:


I have followed the instructions and authorized ArcMap 10.3 as well as the Spatial Analyst tool using my trial authorization code, however, even though Spatial Analyst shows up as authorized in the ArcAdministrator, ArcMap still refuses to let me use Spatial analyst, displaying an error that paradoxically claims I have no license.


In the attached screenshot, you can see both the Administrator window showing that I have the (trial) license, as well as the paradoxical within-program refusal to let me use it saying I have no license. Can anyone make sense of this and suggest how to resolve it? 


license problem.jpg