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Do you have problems using tool "Extract Package"? Error 999999, why?

Question asked by ElenaLZ on Jun 19, 2015
Latest reply on Jun 27, 2015 by ElenaLZ

Hello everyone,


I hope someone can help me. I cannot extract a map package. 


I'm using the tool "Extract Package" in ArcMap 10.2. I created the output folder in different computer units (thinking that that might be the problem) but I keep getting error 999999 (see attached file). Any thought why I cannot extract the map?? or does anybody know another way I can share a map with my colleagues?? or another way to extract the map??


A colleague didn't have any problem extracting the same map package.


Any help will be much appreciated!! Looking forward to hearing from you.


Best regards,