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Why I can't authorize my arcgis 10.2 for desktop basic? everytime i tried to authorize it, it says "Unable to send your authorization information to Esri via the internet." I have internet connection, and Arcgis.com is up. I don't know what's the problem.

Question asked by eneyardi3 on Jun 17, 2015
Latest reply on Aug 3, 2015 by rtagis

Why I can't authorize my arcgis 10.2 for desktop basic? everytime i tried to authorize it, it says "Unable to send your authorization information to Esri via the internet." I have internet connection, and Arcgis.com is up. I don't know what's the problem. Please help me to authorize my arcgis 10.2arcgis authorization failed.PNG

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