AnsweredAssumed Answered

ipad overheats and drains battery when using the Collector app

Question asked by azdroik15 on Jun 17, 2015
Latest reply on Sep 13, 2018 by bhall_CUD

My organization just started doing field work where they are using the Collector for ArcGIS app on an ipad (for a sign inventory).  We noticed immediately that the app really does a number on the ipad's battery life. After about four hours the ipad is completely drained. We thought about buying an external battery that can be plugged in to help with this.  However, just today after a few hours of collection, the ipad overheated and shut itself down.  It was only in the low 70's today, so I can't imagine what it will be like when it's in the 80's. We have a protective case around the ipad, but I'd hate to take it off.  I would imagine these same issues would happen on other devices??  Luckily, we have two ipads, so when one overheats it can go in the air conditioned car to cool off and recharge until the second one starts to overheat.  Has anyone else encountered either of these issues, and would you have any advice?