I have a feature service in ArcGIS Online that has point features with photos attached (collected using the Collector app on an iPad). When viewed in ArcGIS Online, the orientation of the photos matches that from when the photo was taken (some horizontal, some vertical). However, when I export the feature service to a file geodatabase, save it on my desktop, and view them through ArcGIS Desktop 10.2, all of the vertical photos are rotated 90 degrees and are now sideways. Is there any way to keep this from happening? Or is it a bug in the export process?
Stephanie,
Images taken with devices like phones store metadata about the image taken. They can contain lots of information like the GPS location and the images orientation. Here is a post I wrote about running into this problem.
Proper Image Rotation from Mobile Uploads
This is not a bug. It is intentional. When a device takes an image, they want to be immediately ready to take the next image. If the device has to spend resources reorienting the image, it slows the whole process down. Instead it just stores the information.
I hope this helps!
Regards,
Tom