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Attached photos rotating when feature service is exported

Question asked by SLeusink on Jun 16, 2015
Latest reply on Jun 16, 2015 by tsellste

I have a feature service in ArcGIS Online that has point features with photos attached (collected using the Collector app on an iPad).  When viewed in ArcGIS Online, the orientation of the photos matches that from when the photo was taken (some horizontal, some vertical).  However, when I export the feature service to a file geodatabase, save it on my desktop, and view them through ArcGIS Desktop 10.2, all of the vertical photos are rotated 90 degrees and are now sideways.  Is there any way to keep this from happening?  Or is it a bug in the export process?