Raster clip is not honored in AGOL Map

[MartinSirkovsky]

Hi.

I have published an image service where I used polygon to clip a raster image, so the area of the image where there is no content will be clipped. However, when I add the image service to a map in AGOL, the image is not clipped anymore. On the other hand, if I view the service in ArcGIS JavaScript viewer from REST API, or if I add it to ArcMap the image is shown correctly.

I think it used to work some time ago, but not anymore. Any idea why is this happening. The image is cached.

Thank you.

Martin

[JakeSkinner]

Hi Martin,

What type of raster are you using for your Image Service (i.e. Mosaic Dataset, JPG, TIFF)?  Also, are you applying the clip using the Clip Function?

[MartinSirkovsky]

• The image was imported to SDE. See the image properties in the image below
• I have used clip function to clip the image