Im trying to convert some Map notes features that a colleague has created into shapefiles. I have a series of lines and circles in a web mapand wish to export these as shapefiles. I ran a quick test on a dummy map note layer i created using the guidelines in the following link (Crowdsourced Data: ArcGIS Online | Environmental Data Center ) and everything worked ok. When i try to recreate this with the layer i need the map notes layer does not show up on the desktop version.
the map notes layer is saved as a feature layer in the group i created and i have full sharing access to the group.