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Syncing issues with iOS 8.3 ipads.

Question asked by jjacobs_ONDA on May 4, 2015
Latest reply on May 5, 2015 by mikedmanak

Syncing issues with iOS 8.3 ipads.

Collected a large number of points offline with associated photos (approximately 133 points and over 200 photos). When we return to wireless, to sync up, we keep receiving a sync error: illegal start of token....  any advice?  This is happening on two different ipads, on two different maps.  tests run with same maps, with just a few data points on both ipads allows for successful sync.  Is the data demand too large?




Update 6-15-15: Solved

Thanks to super help at ESRI customer support we found that it must be a certificate issue with our server.  Once we installed fiddler and downloaded our data using fiddler, the certificates were trusted and we had no issues.  I will eventually work to address the actual certificate/trust issue, but in the meantime we can get back to work.  Here are the instructions for using fiddler.

Configure Fiddler to Capture Web Traffic from an iPhone/iPad | Support Services Blog