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ArcMap options | Data View | Hardware acceleration, this is greyed out

Question asked by on Apr 27, 2015
Latest reply on Apr 27, 2015 by

Hi all, in ArcMap 10.3 the option in Customize | ArcMap options | Data View | Hardware acceleration, this is greyed out.

I hope to resolve this, because the map re-drawing is pretty slow.


* I do have a good graphics card (ATI Radeon 5770) w/ DirectX and OpenGL support
* I am not using Remote Desktop and have not used Remote Desktop



OS: Windows 8.1 running in Vmware Fusion 7.1.1


I confirm that accelerated graphics are working, using the freely available OpenGL Extensions Viewer.

The system also passes all rendering tests using OpenGL Extensions Viewer.

Any ideas why ArcMap thinks that hardware accelerated drawing is not available?



Renderer: Gallium 0.4 on SVGA3D; build: RELEASE; 
Vendor: VMware, Inc.
Memory: 1024 MB
Version: 2.1 Mesa 10.0 (git-5da4fa2)
Shading language version: 1.20


Max texture size: 16384 x 16384
Max texture coordinates: 0
Max vertex texture image units: 0
Max texture image units: 16
Max geometry texture units: 0
Max anisotropic filtering value: 16
Max number of light sources: 8
Max viewport size: 16384 x 16384
Max uniform vertex components: 1024
Max uniform fragment components: 896
Max geometry uniform components: 0
Max varying floats: 40
Max samples: 0
Max draw buffers: 4


Extensions: 136
[trimmed it for length, but let me know if there are particular extensions required]