AnsweredAssumed Answered

ArcGIS Server 10.3 failed to cache

Question asked by json.ajax on Apr 10, 2015
Latest reply on Oct 1, 2015 by rastrauch

Hi all,

 

We installed an ArcGIS Server site on 3 machines as gis servers within one cluster. The map service itself seems working very well and responsively. But when we tried to create the cache by right-clicking the service in ArcCatalog --> service properties --> caching, a very generic error popped up saying "unspecified error".

cache_error1.png

 

I checked the server log but couldn't figure out any cause. Below are error (SEVERE) messages.

 

Error executing tool.: ERROR 999999: Error executing function. Failed to execute (Create Map Cache). System/CachingTools.GPServer  20010     GPServerSync.CheckMessages

Method failed.HRESULT = 0x80070057 : The parameter is incorrect. . Test/Facilities.MapServer  100005 0.03462    MapServer.GetTileImageInfo

Method failed.HRESULT = 0x80070057 : The parameter is incorrect. . Test/Facilities.MapServer  100005 0.01498    MapServer.GetTileCacheInfo

 

After dismissing the error window, I went into the service properties and saw the Adv cache tab is shown but with empty scale values. No folder was created in the cache folder on the server.

cache_error2a.png

cache_error2b.png

 

Also it takes awfully a long time (like 2 minutes) to get the service properties window to show up. Is that normal?

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