Directions Window button is greyed out

Discussion created by paulwalden on Oct 2, 2010
Latest reply on Oct 4, 2010 by jsandhu-esristaff

Can anyone explain why the Directions Window button on the Network Analyst toolbar is greyed out?  I need to view the Directions Window. 

I created a new route and loaded locations from a file.  There were seven locations, then I clicked Solve, and it showed me the route.  But I can't view the Directions Window because the Directions Window button is greyed out.

Thanks for any help,