Building Footprints shadow coming in red

Discussion created by josij on Sep 28, 2010
Latest reply on Oct 20, 2010 by heisan-esristaff
We are having a problem getting the building footprints shadow, created in cartographic representation, to be gray like it is supposed to be for the community basemap.  We create the representation with the correct color but it always comes in bright red.  We are using ArcGIS 10.  Has anyone else had this problem angd how can we fix it?