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basic viewer basemaps performance

Question asked by etylerNwwsd on Mar 18, 2015
Latest reply on Mar 25, 2015 by etylerNwwsd

Is there a reason why when I switch between basemaps using the basic viewer app that it is very very sluggish. And then when I zoom in with the aerial basemap it disappears. Is this a known issue? Is anybody else experiencing this? This makes the app very frustrating for our field guys to use. Is there anything i can try to improve this.