AnsweredAssumed Answered

ArcGIS Pro 1.0 crashing constantly

Question asked by JaniceAtOSA on Feb 23, 2015
Latest reply on Jun 5, 2015 by rleclair-esristaff

ArcGIS Pro 1.0 has been crashing constantly. I do not notice any notable workflows causing it. It happens while I'm doing any and everything-- from just turning off or on a layer to simply changing text to just switching between map tabs. Here is the error I receive:


Problem signature:

  Problem Event Name: APPCRASH

  Application Name: ArcGISPro.exe

  Application Version:

  Application Timestamp: 54c13b1e

  Fault Module Name: DX11System.dll

  Fault Module Version:

  Fault Module Timestamp: 54c13cae

  Exception Code: 80000003

  Exception Offset: 0000000000010e06

  OS Version: 6.1.7601.

  Locale ID: 1033

  Additional Information 1: 1f44

  Additional Information 2: 1f44a4c1109c0fcf146724c418e94ebd

  Additional Information 3: 133f

  Additional Information 4: 133ff95ab0df2c02308c9d787c59fbfb


Anyone have any ideas what may be causing this? The crashing has made this software near impossible to use.