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ArcGIS for Server 10.2.2 site not available after computer name change

Question asked by filipkral on Feb 23, 2015
Latest reply on Feb 24, 2015 by filipkral

Hello,

I was installing ArcGIS for Server 10.2.2 (on Win 2008 R2) from scratch on a single machine. The site setup went smoothly but when I got to installing Web Adaptor I realized I need to change the computer name. Based on the information in common problems and solutions (ArcGIS Help (10.2, 10.2.1, and 10.2.2) ) I thought it was save to do so and that arcgis will pick up the change and configure the site properly.

 

Now the server is no longer available on http://localhost:6080/arcgis/manager and none of the other ArcGIS urls work (IE says "This page can't be displayed"). Task manager indicates ArcGIS Server process is not running but I cannot start it.

 

What should I do to recover the site?

Why did it not work (does the safe renaming apply only to computers registered in the site and not the site itself?).

Is it a good idea to try change some files in the config store?

I found some forum posts that described similar situations but for older versions.

 

Many thanks for any advice.

Filip.

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