Portal Geocode with in-house geocode utility service inferior to Toolbox Geocode

[JustinKoppa]

I have a geocode service that performs much better in Desktop than Portal tested by geocoding the same spreadsheet.  Geocoding with Toolbox provides a 84% success rate while geocoding conducted in Portal utilizing same geocode utility service produced only a 20% success rate.   What could explain this large discrepancy?  Anyone else experienced this?

[AgathaWong · Accepted solution]

Justin, would you mind share your locator and test addresses so that I can take a look? You can email or share the data in drop box with me.

Agatha Wong

Esri

awong@esri.com

[JustinKoppa]

Agatha suggested I re-create the geo-locator using dual ranges and that seemed to do the trick.  Portal is now geocoding the same dataset similar to what Desktop does.

Thank you Agatha!