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The index was either too large or too small

Question asked by cyrilleble on Feb 3, 2015

Can ESRI helps us to sort this out?
I am trying to build cache for a specific area of interest of my Web Map Service. I have been using the same technics (Manage Map Server Caches Tiles > Recreate Empty Tiles or Recreate All Tiles) for almost one year.

Since we migrated our product from ArcGIS 10.2.2 to ArcGIS 10.3, now I am having https://www.google.ml/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&sqi=2&ved=0CBwQFjAA&url=https%3A%2F%2Fgeonet.esri.com%2Fthread%2F62725&ei=Qa3QVI30NtXbauzIgdgC&usg=AFQjCNEDIDJNpRG0elfYzaVHTLtsFYkR4Q&sig2=GWvlWBKsVk7W8AcQYvT1ZQ&bvm=bv.85076809,d.d2sThe Index was either too large or too small issue.

Can someone helps me and explain why this is occurring?

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