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Move Error This item is already available in the folder and cannot be moved.

Question asked by MLF on Jan 30, 2015
Latest reply on May 17, 2017 by erike

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I prepared a bunch of Feature Layers and a Web Map in the My Content/Home folder, and then selected them all and clicked Move -> FolderA. The Web Map and one of the Feature Layers moved successfully. But four of the Feature Layers will not move. I get the error above (screen shot attached).

I don't know what it means, or why the other Feature Layer moved successfully. I have confirmed that the Feature Layers are not shared, and do not already exist in the destination folder. They also are exactly the same (except for the data itself) as the Feature Layer which moved successfully. What am I missing?

Thanks!

KGerrow-esristaff

Oct 25, 2016 11:33 AM

Correct Answer

Hello,

There is a known issue with storing items with the source url in the same folder. Please see the following defect for more information.

BUG-000091348: Moving two items referring to the same service URL

While a solution is being worked on, I recommend using the default folder for storing multiple copies of a layer, or adding the item directly to the folder, removing the need to move the item.

-Kelly

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KGerrow-esristaff

Feb 3, 2015 1:41 PM

Hi Marianne,

What browser are you using? Have you recently cleared your browser cache. I would recommend trying this in chrome, Firefox and internet explorer after the browser cache has been cleared. If the problem persists, please contact technical support regarding this issue as they can help look into the specifics.

Thanks,

Kelly

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MLF @ KGerrow-esristaff on Feb 3, 2015 5:14 PM

I can repeat this behavior in Chrome, IE, and Firefox. And I have cleared the caches. I will call Tech Support.

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jta_jgray @ MLF on Oct 30, 2015 12:42 PM

Were you able to find a resolution to this. Running into the same issue

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alex.blenkush Mar 14, 2016 7:30 AM

Also running into this issue. I created the feature layer items from the same source data (feature service), but why should it matter if they are stored in the same folder? I tried clearing my cache and still ran into the issue.

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lsaunders Oct 25, 2016 11:25 AM

Was anyone able to figure this out?

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KGerrow-esristaff

@ lsaunders on Oct 25, 2016 11:33 AM

Hello,

There is a known issue with storing items with the source url in the same folder. Please see the following defect for more information.

BUG-000091348: Moving two items referring to the same service URL

While a solution is being worked on, I recommend using the default folder for storing multiple copies of a layer, or adding the item directly to the folder, removing the need to move the item.

-Kelly

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erike May 17, 2017 10:51 AM

If you run into this error and you need to move the item, you could use the ArcGIS Online assistant and copy the item from the source folder to the destination folder and delete the item from the source.

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7 Replies

KGerrow-esristaff Feb 3, 2015 1:41 PM
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Correct Answer
Hi Marianne,

What browser are you using? Have you recently cleared your browser cache. I would recommend trying this in chrome, Firefox and internet explorer after the browser cache has been cleared. If the problem persists, please contact technical support regarding this issue as they can help look into the specifics.

Thanks,

Kelly
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- MLF @ KGerrow-esristaff on Feb 3, 2015 5:14 PM
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  I can repeat this behavior in Chrome, IE, and Firefox. And I have cleared the caches. I will call Tech Support.
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  - jta_jgray @ MLF on Oct 30, 2015 12:42 PM
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    Were you able to find a resolution to this. Running into the same issue
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alex.blenkush Mar 14, 2016 7:30 AM
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Also running into this issue. I created the feature layer items from the same source data (feature service), but why should it matter if they are stored in the same folder? I tried clearing my cache and still ran into the issue.
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lsaunders Oct 25, 2016 11:25 AM
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Was anyone able to figure this out?
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- KGerrow-esristaff @ lsaunders on Oct 25, 2016 11:33 AM
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  Correct Answer
  Hello,
  
  There is a known issue with storing items with the source url in the same folder. Please see the following defect for more information.
  BUG-000091348: Moving two items referring to the same service URL
  
  While a solution is being worked on, I recommend using the default folder for storing multiple copies of a layer, or adding the item directly to the folder, removing the need to move the item.
  
  -Kelly
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erike May 17, 2017 10:51 AM
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If you run into this error and you need to move the item, you could use the ArcGIS Online assistant and copy the item from the source folder to the destination folder and delete the item from the source.
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Move Error This item is already available in the folder and cannot be moved.

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