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System Monitor tool - Alert  - Configuration Issues

Question asked by Ernestocd on Jan 28, 2015
Latest reply on Feb 2, 2015 by Ernestocd

Here it is the current setup:


Mail configuration for our internal SMTP in Config.json file (See attached pictures)


Setup a couple of alerts for ArcGIS Server service to alert when service is down (instance number is 0) and configured the notification system to email me when an alerts happens but never get any emails. Need a way to make sure the mail configuration is working and where it’s failing to send alerts.


Every time I enter a new notification and email in the application and go back to it, the email disappears like it was never added, but when I check the database it’s adding them to it so it should work but maybe that has something to do with it. Check pictures for setup.