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No GUI components found in this Add-in - what does this mean?

Question asked by ian. on Jan 26, 2015
Latest reply on Feb 12, 2015 by ian.

I made a Python add-in for ArcMap, and one person is having trouble with it. They are using ArcGIS Desktop 10.1 SP1.

 

They get the following message:

error.png

 

What exactly does this mean? No one else who has used the add-in has had a problem. Could this mean that Python is not installed on their machine? I did a few searches, but couldn't find what exactly causes this error.

 

Thanks for any input.

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