AnsweredAssumed Answered

ArcGIS Pro prerelease 1.0 doesn't start anymore.

Question asked by mlemaireesrifrance-fr-esridist Employee on Jan 16, 2015
Latest reply on Feb 9, 2015 by PGrimesesri-ireland-ie-esridist

Hello,

 

 

I can't launch ArcGIS Pro anymorre. It sends me this message "This version of ArcGIS Pro has expired. You must install a newer version in order to use the software. Thank you for participating in the ArcGIS Pro Beta Program".

 

 

I have one button OK. If I click, the message disappear and Pro isn't launched at all.

 

 

Unlike what's written in the message,  I have no beta version , I have the Prerelease 1.0 version. This is the latest version provided on MyEsri.

 

 

I've checked on ArcGIS Online. i've still got a licence for advanced level, with 6 extensions.

 

 

I never received any message asking me to update my ArcGIS Pro.

 

 

Everything worked fine until yesterday.

 

 

Can you help me?

 

 

Thanks a lot,

 

 

Marc

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