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Popup to identify layers has disappeared on iPAD.

Question asked by bobbijolay on Jan 5, 2015

Identify works on other iPADs but on a one device popups no longer work to identify features.  Still able to collect features.  Certainly I can reinstall the app, but I would like to know why this happened in case it happens again.  My field crew does not have permission or skills to reinstall the app in the field.  Did it just dock somewhere that I'm not seeing?