AnsweredAssumed Answered

Marking as Helpful??

Question asked by 924216004 on Dec 17, 2014
Latest reply on Dec 17, 2014 by Dan_Patterson

Hello All,


When is appropriate to mark Helpful?? ANY COLLABORATION? Does this mean if I have answered someone's question correctly, then I can click my own Helpful button? Or do I have to wait for someone else to click it?


Any collaboration, be it a piece of content or a comment can be marked as helpful or as a decision.  This can help foster collaboration and promote useful contributions.


To mark collaboration as helpful:

  1. Click the Actions drop down in the collaboration.
  2. Choose the Mark as Helpful link.
  3. The collaboration will automatically be added as helpful.
  4. To remove the helpful mark, click the mark itself and choose the Unmark as Helpful link.

To mark collaboration as a decision:

  1. Click the Actions dropdown of the collaboration.
  2. Choose the Mark as Decision link.
  3. Enter the decision made in the Description area.
  4. Click the Mark button to finish the decision.