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Sync ArcGIS Collector to ArcGIS Server

Question asked by mwack on Dec 3, 2014

We have a feature service on a on-site ArcGIS Server (Version 10.2.2 Linux).  It has been setup for sync capabilities following the documentation.   I've tried this with a couple service, with data, blank data, etc.  And the result is the same.

 

When I attempt to do the initial download, it hangs up and never completes.  I cannot figure out why it is failing to finish, on the server side it appears to be receiving and handling the requests.

 

It might be worth mentioning that the same device with Collector, does not have an issue downloading and syncing with an AGOL hosted service.

 

The server logs show the following after the request is made.:

 

INFODec 3, 2014, 8:14:37 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

INFODec 3, 2014, 8:14:37 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:37 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:37 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:37 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:37 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

INFODec 3, 2014, 8:14:35 AMRequest user: Anonymous user, Service: Testing/Testing/ADA/FeatureServerRest

 

 

INFODec 3, 2014, 8:14:29 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:29 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:29 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:29 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:29 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:29 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:27 AMRequest user: Anonymous user, Service: Testing/Testing/ADA/FeatureServerRest

 

 

 

INFODec 3, 2014, 8:14:22 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:22 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:22 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:22 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:22 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:22 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:18 AMRequest user: Anonymous user, Service: Testing/Testing/ADA/FeatureServerRest

 

 

INFODec 3, 2014, 8:14:17 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:17 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:17 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:17 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:17 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:17 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:17 AMRequest user: Anonymous user, Service: Testing/Testing/ADA/FeatureServerRest

 

 

INFODec 3, 2014, 8:14:15 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:15 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:15 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:15 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:15 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:15 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:15 AMRequest user: Anonymous user, Service: Testing/Testing/ADA/FeatureServerRest

 

 

INFODec 3, 2014, 8:14:14 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:14 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:14 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:14 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:14 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:14 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:13 AMRequest user: Anonymous user, Service: Testing/Testing/ADA/FeatureServerRest

 

 

INFODec 3, 2014, 8:14:12 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:12 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:12 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:12 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:12 AMRequest for the service 'System/SyncTools.GPServer' processed successfully. Response sent to the user '8ad5391f-0510-4f68-9511-dbc7472b43dc'.Soap

 

 

INFODec 3, 2014, 8:14:12 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

 

 

INFODec 3, 2014, 8:14:12 AMRequest user: Anonymous user, Service: Testing/Testing/ADA/FeatureServerRest

 

 

INFODec 3, 2014, 8:14:11 AMRequest received from the user '8ad5391f-0510-4f68-9511-dbc7472b43dc' for the service 'System/SyncTools.GPServer'.Soap

Outcomes