AnsweredAssumed Answered

USDA Soil Data Viewer won't function in ArcGIS 10.2.2

Question asked by plaird on Nov 25, 2014
Latest reply on Mar 26, 2015 by aewilson

I often have use for the USDA Soil Data Viewer 6.1, but, since I upgraded to ArcGIS 10.2.2 it will install the add-in, and turn on the toolbar, but will not open the viewer.  It gives me the message "Error: Unable to cast object of type 'System._ComObject' to type 'ESRI.ArcGIS.Framework.AppROTClass'."  Other people in my company don't seem to have this problem, but they are running a concurrent use license, while mine is a single user. Has anyone else run into this problem? I have uninstalled and reinstalled both the viewer and ArcGIS itself, to no avail.