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Enterprise logins problem with Collector app

Question asked by brianarc8 on Oct 28, 2014
Latest reply on Sep 15, 2015 by brianarc8

Hello,

 

We have enabled Enterprise Logins for our ArcGIS.com account (Using Shibboleth) and while we can leverage these log-ins within a web browser, we have been unable to log-in using the Collector iOS app and our Security team believes the issue is related to the Collector not pointing to an https:// address.   Is there a way to configure this within Collector or our ArcGIS.com account settings so that it will be recognized from Collector?

 

The Sign In error within Collector says:  you have asked to log in to: Unspecified Service Provider

 

The error message is generated from our local Enterprise login provider (the University) so I was thinking that this issue was or is related to the Shibboleth configuration.  Adding https:// to my organizational URL does not resolve this issue.

 

thanks very much,

brian

 

Message was edited by: Brian Culpepper (and Melita Kennedy: formatting only)

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