DudMc3a

How to Send Crash Report Files to ESRI

Discussion created by DudMc3a on Aug 26, 2010
Latest reply on Aug 26, 2010 by Tomsriv
When ArcMap 9.3 crashes, the program creates a dump report.  The user is presented with a popup dialog asking if the program may send the file to ESRI.  If the program is unable to send the file, at the user's option, the dump report can be saved to disk.  The intent is for the user to later send this file to ESRI as an email attachment.  I do wish to send this file.  However, I neglected to write down the email address.  Searching through the ArcGIS Resource Center, I can't find mention of this email address.  Therefore I ask: to whom do I email this dump report file?

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