AnsweredAssumed Answered

Collector app syncing issues

Question asked by CivilDesignIncWR on Oct 14, 2014
Latest reply on Oct 14, 2014 by CivilDesignIncWR

Our field crew has been having issues with the disconnected editing on the collector app. When they start the app it takes about 5 minutes for it to sign in and about 5 mins to process every time they collect a feature. Also, every time they try to sync it can take a few hours, only syncs some of the information or doesn't sync at all. This happens regardless if they collect 1 feature or numerous features that day. We have tried syncing during off hours when no one is using the WiFi connection and the database isn't being hit but we still have issues. We have a good internet connection of 30 mbps upload and download.