AnsweredAssumed Answered

Collector unable to load map

Question asked by rvburton Champion on Sep 26, 2014
Latest reply on Sep 29, 2014 by rvburton

I have added some new maps to ArcGIS Online.  They show up in the Collector apps directory, but when I click to load them I get: "Unable to load the map. Please try again."  My older maps still show up and load into Collector properly.  My latest maps use the same setup as a previous one.  When I examine the layer properties and JSON settings, the settings look identical (only layer name and extent settings vary).  I am using the Android version of Collector.  I've tried reinstalling Collector.  Any suggestions?