AnsweredAssumed Answered

Help with ArcGIS on iOS

Question asked by benha111 on Sep 24, 2014
Latest reply on Sep 24, 2014 by KCullen-esristaff



First let me apologize if this is an "obvious" question.  I'm new at this.  But I have poked around enough to try to answer the question on my own and I haven't come up with anything.


Here's my situation:


Downloaded ArcGIS for iOS on my phone.

Created a "Public" (free) account on ArcGIS Online.

Logged into that account on both computer and phone.

Uploaded a KML file to "My Content" on ArcGIS Online.

Created a map using that KML file which displays what I want to see when I look at it on the computer.

Went to "My Maps" on the iPhone and opened the map I'd saved online


So far, everything was going swimmingly, but now the wheels fall off.


The map opens to the basic area of the map I'd created online, but only the basemap appears.  None of the details I added appear.


This is what the map looks like in the browser on the computer:

Screen Shot 2014-09-24 at 11.44.00 AM.png


And here's a screen shot from the iPhone showing the same geographic region:



Any thoughts here?