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Accessing HTML pop-up information inside Google Earth via ArcGIS for Server services

Question asked by ramon42 on Sep 15, 2014
Latest reply on Sep 16, 2014 by mbockenhauer-esristaff

I'm not a Server or Google Earth expert by any means; however, I was able to successfully establish a KML file from the REST url provided by publishing a service through server. This service has feature access capabilities and I did enable the HTML pop-up tool in ArcMap for the particular layer I want information to show from before publishing; however, when I open up Google Earth and bring in the network link, I click on an asset to see the attributes and nothing happens. First and foremost, is this even a possibility and second, If it is possible, what am I doing wrong?

 

Thank you in advance!

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