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Roads and Highways for Server Extension Authorization

Question asked by jestanford on Sep 11, 2014
Latest reply on Sep 20, 2014 by jestanford



I am attempting to install the Roads and Highways Server Extension for 10.2.2 and am not able to authorize it.


The installer does it's thing and says that the extension was installed successfully. The documentation states: "Use the ArcGIS 10.2.1 for Server Software Authorization Wizard to add the Esri Roads and Highways for Server license feature to your site. The wizard starts after the ArcGIS 10.2.1 for Server installation completes"


The wizard does not start. If I open the Software Authorization wizard myself and attempt to authorize an extension, Roads and Highways is not listed.


When I publish a service the Linear Referencing capability is available. If I choose that capability and publish a service, LRSServer is listed in the REST directory but when I go to access it I get the error message: "Esri Roads and Highways server extension license is not available". Fair enough.


What step am I missing??


Thank you!