AnsweredAssumed Answered

sign in don't load to access organizational account through ArcMap - File (server2012

Question asked by geonetadmin on Jan 14, 2014
Latest reply on Jan 15, 2014 by geonetadmin
Original User: diegollamas


I installed ArcMap 10.2 in Windows Server 2012. I am trying to create a service in my organizational account in ArcGIS Online. When I go to file-> sign in [ATTACH=CONFIG]30491[/ATTACH] it just stays loading the sign in window [ATTACH=CONFIG]30492[/ATTACH] and I am not able to write down my username and password.

I uninstall and install ArcMap, I delete Normal mxt, I delete ArcGIS Online folder from HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online  I open port 80 and 443 with an inbound rule, turn off the firewall but the problem persist.

Please, if any one can help, I will appreciate it a lot.

Best Regards,

Diego Llamas