sign in don't load to access organizational account through ArcMap - File (server2012

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1
01-14-2014 08:22 AM
by Anonymous User
Not applicable
Original User: diegollamas

Hi,

I installed ArcMap 10.2 in Windows Server 2012. I am trying to create a service in my organizational account in ArcGIS Online. When I go to file-> sign in [ATTACH=CONFIG]30491[/ATTACH] it just stays loading the sign in window [ATTACH=CONFIG]30492[/ATTACH] and I am not able to write down my username and password.

I uninstall and install ArcMap, I delete Normal mxt, I delete ArcGIS Online folder from HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online  I open port 80 and 443 with an inbound rule, turn off the firewall but the problem persist.

Please, if any one can help, I will appreciate it a lot.

Best Regards,

Diego Llamas
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1 Reply
by Anonymous User
Not applicable
Original User: mikem

it seems like something is getting blocked, perhaps by your firewall. These are the URLs of ArcGIS Online that must be accessible.

http://*.arcgis.com
https://*.arcgis.com
http://*.arcgisonline.com
https://*.arcgisonline.com
http://*.cloudfront.net
https://*.cloudfront.net.


You might try using a program like Fiddler to track requests from the machine and see what is going on.

Thanks,

Mike
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