Unable to update ArcGIS Server 10.1 license

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1
10-20-2013 09:52 PM
SunilPalkar
Occasional Contributor
Hello All,

I am trying to update my license for ArcGIS Server version 10.1 but I am getting an error "Error:  7174: Only deployed entitlement line item can be fulfilled."

My license will expire on this weekend so I am trying to authorize in advance the license . I noticed that our EDN license information is not displaying on customer care portal.

What I found for this error message :

-I researched the error message and found the technical article but its related with Desktop not for the server.
-We have renewed the license details still why this is happening is not sure..
-contacted the support but that guy not able to resolve the issue.
-attached screenshot for details.

Any help regarding this will be great !!!
[ATTACH=CONFIG]28482[/ATTACH]
[ATTACH=CONFIG]28483[/ATTACH]
[ATTACH=CONFIG]28484[/ATTACH]
thanks in advance : )
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1 Reply
BubbaHey
Occasional Contributor III
Server can be weird because sometimes it fails to upgrade the keycodes file. Rename the keycode file. Path is usually

C:\Program Files (x86)\ESRI\License10.1\sysgen  - then run the software authorization wizard again
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