AnsweredAssumed Answered

Unable to update ArcGIS Server 10.1 license

Question asked by sunilpalkar on Oct 20, 2013
Latest reply on Apr 25, 2014 by bubbahey25
Hello All,

I am trying to update my license for ArcGIS Server version 10.1 but I am getting an error "Error:  7174: Only deployed entitlement line item can be fulfilled."

My license will expire on this weekend so I am trying to authorize in advance the license . I noticed that our EDN license information is not displaying on customer care portal.

What I found for this error message :

-I researched the error message and found the technical article but its related with Desktop not for the server.
-We have renewed the license details still why this is happening is not sure..
-contacted the support but that guy not able to resolve the issue.
-attached screenshot for details.

Any help regarding this will be great !!!
thanks in advance : )