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AGS 10.1 Server site breaks after resetting the primary site admin password

Question asked by geonetadmin on Apr 16, 2013
Latest reply on Apr 17, 2013 by geonetadmin
Original User: aguan@hess.com

I have an existing AGS 10.1 server install and some web services running without any problem. Not knowing the primary site admin password or any other admin password,  I went ahead to reset the primary admin password  based on http://resources.arcgis.com/en/help/main/10.1/index.html#//0154000005pw000000. But many parts of the server manager became broken. For example, refreshing any services gives this error:

service failed to start. SampleWorldCities.MapServer: ERROR: code:500, ArcGIS Server Site is not configured. Check with your ArcGIS Server administrator for resolution; an ArcGIS Server site is created or machines are added to an existing site using ArcGIS Server Manager., Cannot connect to this server.

Any idea how to fix this?

Allen Guan

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