Stuck on initial site manager setup page - please wait runs forever

[Anonymous User]

Original User: DanialRosenbalm

We are installing 10.1 sp 1.   We have installed and uninstalled the software a 3-4 times while testing and created the site just fine.  After this install, the site will not create, the initial setup page just spins with the "please wait" message.  Any ideas what we can do to get it to move past the "please wait" message on the site setup page?

Thanks,

Dan

[JustinRodriguez]

Hello,
I have seen this caused by a few different things, but usually it is caused by either Name Resolution.

Do you have a proxy? If so turn it off

ArcGIS for Server Relies heavily on the "LocalHost" variable. Ensure that localhost resolves to 127.0.0.1. Also ensure that your server name resolves correctly on the network.

Clear out your etc/host file from all entries (just comment them out) except for local host and try it.

What operating system are you using?

Thank you very much

[Anonymous User · Accepted solution]

Original User: vipulgis

Try the following:

1) In the Windows services panel, stop the ArcGIS Server service.

2) Open the Task Manager and verify that there are no java.exe or rmid.exe processes remaining that are running as the 'Log On As' account that the ArcGIS Server service is assigned.

3) In Windows Explorer, rename your c:\arcgisserver folder. If your configuration store and server directories are in a different location, rename the root directories for those as well.

4) Navigate to C:\Program Files\ArcGIS\Server\framework\etc and delete the config-store-connection.xml and machine-config.xml files if they exist.

5) Restart the ArcGIS Server windows service.

6) Open a new browser session and open Manager.

7) Run through the CreateSite wizard.


- Vipul Bhatia