AnsweredAssumed Answered

Unable to cancel stalled cache processing job

Question asked by geonetadmin on Oct 15, 2012
Latest reply on May 12, 2014 by dcoley
Original User: stevel

I'm using ArcGIS Server 10.1 and have created a cached service.

For some reason the cache creation failed, so I have 2 cache creation job services running. I am unable to cancel the stalled process.

See the screenshot below, where I choose Cancel Job there is no effect - the display briefly displays "Updating Status" then returns to show the 5.2% job still listed as Processing.

[ATTACH=CONFIG]18448[/ATTACH]

Any ideas for how I can kill that process? I've tried deleting and recreating the map service, rebooting the server, etc.

A possibly related problem is that the service keeps changing itself from Update Cache Manually to Update Cache Automatically. How can I prevent this, too?

[ATTACH=CONFIG]18449[/ATTACH]

Thanks,
Steve

Outcomes