AnsweredAssumed Answered

ArcGIS for Desktop 10.1 Aborting Install

Question asked by coloncm on Jul 7, 2012
Latest reply on Aug 5, 2012 by geonetadmin
Greetings,

Instead of using the uninstall utility to uninstall the prerelease version of ArcGIS for Desktop, I removed it using Program Features on Windows 7. Now, the installer of the final release version aborts.[ATTACH=CONFIG]15841[/ATTACH]
because of a fatal error.[ATTACH=CONFIG]15842[/ATTACH]
This behavior continues even if I run the uninstall utility, which tells me that I shouldn't have any problems.[ATTACH=CONFIG]15843[/ATTACH]
I've restarted, ran registry cleaners, free-space wipers, you name it, but it still doesn't work.

Please, help,

Carlos

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