AnsweredAssumed Answered

Multiple AGE 1500 problems

Question asked by geonetadmin on May 16, 2011
Original User: BrerRabbit

I thought I'd post my issues since I'm seeing people having similar issues but independently.

1.) AGE opens but the viewing area is blank (in my case it shows my desktop background picture).
2.) When AGE is open, I can't change the basemap at all.  When I open the dialogue box, thats as far as I get before AGE becomes unresponsive.
3.) When AGE is open, if I try to add a layer file or shapefile, I get "layer file is invalid" and the shapefile acts like its loading but nothing happens.  AGE is unresponsive at that point.

With all that said, I'm running AGE on a MacBook Pro with Win 7 Professional (64bit) on a partitioned hard drive.  My video driver is up to date (Nvidia GeForce 9600 GT) and I have plenty of RAM and HD space.  I've downloaded  .net 3.5 w/ sp1 and upgraded that to .net 4.  I've also loaded MSXML 4.0 sp2.

I'm really befuddled by my little dilema.  I'm a daily user of ESRI products at the office so I don't consider myself a newbie by any means but this has me scratching my bald little head!   Someone shed some light on this for me, please.

Here's my graphics card information:

Chipset Model: NVIDIA GeForce 9600M GT
  Type: GPU
  Bus: PCIe
  PCIe Lane Width: x16
  VRAM (Total): 512 MB
  Vendor: NVIDIA (0x10de)
  Device ID: 0x0647
  Revision ID: 0x00a1
  ROM Revision: 3437
  gMux Version: 1.7.3
Color LCD:
  Resolution: 1440 x 900
  Pixel Depth: 32-Bit Color (ARGB8888)
  Main Display: Yes
  Mirror: Off
  Online: Yes
  Built-In: Yes