I have a series of map services in a REST directory which should be available to any IP address. However, some users report that they are not able to view the content.
In a test, a laptop was used to access the REST directory using one IP address (wifi network). This IP blocked every attempt. The same laptop was then used on a different network, and could access everything without problem. I have tried clearing browsing history, network cache, turning off and on modums and routers etc at the user end without luck. The server that hosts the REST directory does not block access.
I would be extremely grateful if someone could five some ideas/ advice about why this is happening, and how to fix it?