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Failure to access DBMS server when trying to connect users to new ArcGIS 10.2.2 SDE geodatabase

Question asked by Chad_Kopplin on Aug 28, 2014
Latest reply on Jan 15, 2016 by Nancy.McWhorter

I receive the following error when trying to connect users to our new SQL SDE Geodatabase in ArcGIS 10.2.2.  Unable to connect to database server to retrieve database list, please verify your server name, user name, and password info and try again.  Failure to access DBMS server.  The SQL ports are open between the field office servers and the SQL server.  Any assistance with this issue will be greatly appreciated.