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Hi, we are testing out Collector and ran into couple questions

Question asked by yichiliu on Aug 21, 2014
Latest reply on Oct 20, 2014 by FSCDaleFort

Hi, we are testing out Collector and ran into couple questions:

 

1. This is more like an ArcGIS online issue. I cannot add feature service that is hosted on our own server to the ArcGIS online map. The Error message says "The layer, [layername], cannot be added to the map". I am sure that this layer is available and I can view it in "ArcGIS.com Map". I found this article (“Error: The layer, [layername], cannot be added to the map.” | Support Services Blog), but unfortunately it did not solve my problem.

 

2. Though I prefer to use my own server, just to test the collector, I have published feature service use ArcGIS online. But I am having hard time downloading the map for offline use. It always stops half-way through the download with the error message: "Unable to create replica. Please check your parameters. "

 

Anyone knows how to solve these issues?

 

Thanks in advance.

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