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ArcGIS online error "Tile generation is not in progress or scheduled"

Question asked by humzarr on Aug 7, 2014
Latest reply on Aug 7, 2014 by jskinner-esristaff

I am trying to publish a cached service through arcmap 10.1 to my arcgis online server, but after successful publication message, it is still not generating any cache. The message I am getting while viewing cache status is "Tile generation is not in progress or scheduled". Any idea how to fix this issue?