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Help with Saving local copy from ArcGis Online

Question asked by Cursus on Aug 5, 2014

Hi, I am trying to make a local copy of a map from ArcGIS Online.  The help menu gives the following instructions:


You can save local copies of data files you've added to your organization. From My Content, open the item details for the data file you want to save, click the Open button beneath the item thumbnail, and click Download. Browse to a location on your computer where you want to store the file.


The problem is that there is no Download option on my button when I follow the instructions.  The whole reason for saving a local copy is our network is poor (to the point of almost dial up).  Any suggestions appriciated.