AnsweredAssumed Answered

Very (VERY) poor performance with ArcMAP 10.2

Question asked by jjwiebe on Jul 22, 2014
Latest reply on Jul 24, 2014 by jjwiebe

Recently, I have been having awful performance with ArcMAP 10.2 It has become so awful, that after loading a basemap, the program becomes unresponsive.


If I click File->Add Data-> Add Basemap->Topographic  then it usually takes about 25 seconds to load the map (if it loads at all.) Most of the time, it just says "Cancelled" in the lower left corner. Nothing will load, the data frame remains blank, and eventually the program will go opaque and say (Not Responding) across the top.


My computer hasn't ever gone past about 10% CPU usage when doing anything with Arc, and my Memory usage is steady at about 3.6gb.


My computer runs all other programs fine (Maschine, Photoshop, Stream, Reaktor, etc).

AMD FX-8350
16gb ram

2-500gb 7200rpm HDD (Raid 0)

Powecolor HD 7970

Windows 7 Home Ultimate



Can I set up an error log to track what da heck is going on? This is quite possibly the buggiest, laggiest program I've ever used.