AnsweredAssumed Answered

Trouble with authorizing ArcGIS for home use

Question asked by snewoeel on Jul 16, 2014
Latest reply on Jul 18, 2014 by Mapperz

I finished my 60 day trial and ordered the one year ArcGIS for home use license. I downloaded 10.2.2 Desktop Advanced successfully and began the authorization process. Using the authorization code that ESRI provided, ArcGIS Administrator said that authorization was complete. However, none of my applications (ArcMap, Catalog, etc.) will open saying that I am not yet authorized. I thought maybe I messed up so I tried authorizing again and it said that I have reached the limit for my code indicating that it did authorize earlier.


What did I miss?


It won't let me deauthorize either.



Any help is appreciated.