Sideload Basemap But can't collect any features

Discussion created by Fsenyah on Jun 5, 2014
Latest reply on Jun 10, 2014 by Fsenyah
I can successfully add my own basemap and download through the Collector App, however i can not work out how to use my own basemap as a backdrop to data collection once downloaded, I keep receiving the same error message (see attachment).  Strangely i am also getting the same issue when downloading one of the ESRI hosted basemaps so I am hopeful this is a quick fix?