Basemaps zoom level

Discussion created by joseph.jose on May 22, 2014
Think this is to be done in ArcMap and is a basic thing but I am not sure.

When I use esri basemaps, it's fine but when I use my organizational basemaps, it zooms beyond and straight lines appear zigzagged ( see attachment, effects of stretching out an image too much).

Is there a way I can set the zoom level?